Swan Family Centres

Our Vision

At Swan Family, the child is at the heart of our service and to achieve this, our service is based on parental strengths to provide safe and productive sessions with both children and their families. Our Family Support Services were developed in 2009 and core to our service is an objective and non-judgemental approach recognising equality and diversity, respect and confidentiality.

We believe that children should have a safe and happy childhood and offer an inclusive service to ensure all children’s needs are met. We also believe that families should have the best opportunities and parents have somewhere to turn to for support. Our Family Support Services provide targeted early intervention to families who are struggling, to help them build better lives together.

We provide a flexible social work-led Family Support Services, supplying experienced professionals to facilitate, observe and report on centre-based, community, and Out of Borough sessions and to support all families in all aspects of their lives.

Group 800

Dedicated Family Time Service

  • Our Family Centres offer a safe and neutral space for supervised family time.
  • Trained staff members ensure that interactions between children and non-residential parents are closely monitored, prioritising the safety and well-being of all parties involved.
  • We understand that each family situation is unique. Our team works collaboratively with families to create personalised contact plans, outlining the frequency, duration, and specific details of supervised sessions.
  • Centre-based Family Time provides a neutral ground, minimising emotional stress for both children and parents.
  • Our goal is to foster positive interactions, allowing families to rebuild connections in a controlled and supportive environment.

Our Compassionate and
Experienced Workforce

At Swan Family, our goal is to promote the welfare of every child and young person. Our service allows children and young people to stay connected with their families in a safe, friendly, and informal environment.

As a provider of child-centred Family Time services in the U.K. we work with many local authorities, courts, CAFCASS and solicitors and have experience supporting families along their journey so children have safe, positive experiences. This is underpinned by our enhanced accreditation with the National Association of Child Contact Centre’s (NACCC)

The child is at the heart of our service and to achieve this, our service builds on parental strengths to provide safe and productive sessions, supported through referrals, planning and matching, continuity of service, an objective and non-judgmental approach recognising equality and diversity, respect and confidentiality.

Locations / Contact us

Swan Family Centre Hackney
4 Ferncliff Road, London, E8 2HX

45 Friends Road,
Croydon, London, CR0 1ED

1050-1052 London Road,
Croydon, London, CR7 6JG

Unit 2D/E Wavertree Boulevard South
Wavertree Tech Park, Liverpool, L7 9PF

142-148 Stanley Rd
Kirkdale, Liverpool, L5 7QQ

Unit 3 Cowbridge Court, 58-62
Cowbridge Road West, CF5 5BS

Pembroke House Spring Meadow Business Park Spring Meadow Road Rumney CF3 2ES

Eagle House, 14 Queen's Road,
Coventry, CV1 3EG

4 White Hart St, London SE11 4EP

Welcare, 24 Warwick Road, Redhill, RH11BU

Knowledge Hub

As experts in the Family services field we believe in the power of research, statistics, trends and the sharing of knowledge. You can find some of our latest publications below and you can join our mailing list to receive further communications here..